Step-by-Step Instructions
Log in to our Member Portal using your email address and password. (We recommend using a computer or laptop for the smoothest experience.)
In the left-side navigation menu, select Billing. If you don't see this option, your account may need a quick access update — email [email protected] and we'll get it sorted right away.
Go to Invoices and look for any invoice with a Pending status.
💡 Good to know: Invoices are generated on the 20th of each month but are dated the 1st of the following month. If you don't see a pending invoice right away, adjust the date range filter in the top-right corner to include upcoming dates.
Once you find your invoice, click the Pay button at the end of the row.
Select your preferred payment method on file, or click New Credit Card to pay with a different card.
Want to Pay via ACH?
Paying by ACH is a great way to avoid the 2.9% credit card processing fee. To set it up:
Go to Billing → Payment Details and click Add Payment Method.
Enter your bank details and complete the one-time verification steps.
Once verified, ACH will be available as a payment option on all future invoices. See Article: How to Update Your Payment Information for the full walkthrough.