You can book Saltbox services from your phone or browser, with no email chain and no phone tag. The booking wizard walks you through service selection, scheduling, and confirmation in a few minutes.
Services you can book
Saltbox Operations Support (S.O.S.): Specialist work sessions for your operations
Flex Storage: Storage intake and return
Reserve a Space: Meeting rooms, content or photo studios, and event space
How to book
Open the Saltbox App on mobile or at members.saltbox.com
Tap Bookings, then select Book service
Choose a service — you'll see what's available at your location
In Reserve a space, select a resource (room or studio)
Set your booking length:
Mobile: Select a custom start and end time
Web: Choose from preset blocks (30 min, 1 hr, 2 hr, 4 hr)
Review and then Submit
Your request lands in your location's queue, and our team takes it from there.
Custom start and end times are coming to web soon. For a custom length now, book from the mobile app.
What happens after you submit
Pending: We’ve received your request and our team is assigning a specialist
Confirmed: A specialist is assigned and your booking is on the calendar
Declined: Occasionally, a request can’t be fulfilled exactly as submitted (timing, capacity, or service availability). You’ll see a status change, and your Member Lead will follow up to find an alternative
You'll see status updates in the app. For mobile users, you'll also get a push notification when something changes.
How to cancel a booking
You can cancel any booking that is Active, Requested, or Confirmed.
In the Saltbox App (mobile):
Tap Bookings
Select the booking you want to cancel (Active, Requested, or Confirmed)
Slide to cancel
Tap Cancel reservation to confirm, or Keep booking if you change your mind
On the web at members.saltbox.com/bookings:
Go to members.saltbox.com/bookings
Select the booking you want to cancel (Active, Requested, or Confirmed)
Click the Cancel button in the top right of the booking
In the pop-up, click Cancel reservation to confirm, or Keep booking if you change your mind
Lead times and availability
Our locations book on a 48-hour lead time by default. Same-day bookings aren't available; this lets us staff appropriately and give every member a great experience.
Availability honors each location's specific service schedule. If a slot doesn't appear, it's because that service isn't running at that time.
Multi-day Space bookings are supported. Labor sessions are typically scoped to shorter windows.