The New Saltbox App
Everything you need to make the most of your Saltbox membership from your phone or browser — verify your account, unlock doors, book services, track packages, manage your team, view invoices, and get help, all in one place.
By Angelica1 author10 articles
What's new with the Saltbox App?A quick tour of what the app does, where to find it, and how the mobile and web experiences work together.
How to sett up your account in the new Saltbox app?A step-by-step walkthrough of your first session, from invite email to fully active.
How to verify your identity in the new Saltbox app?What to expect from the ID and selfie step, why we ask for it, and what happens to your data.
How to upload your Certificate of Insurance (COI) in the new Saltbox app?What we need on your COI, how to upload it, and what to do if it's rejected.
How to unlock doors with the new Saltbox app?How to unlock building doors from your phone, how favorites work, and what to do if a door doesn't respond.
How to booking services in the new Saltbox app?How to request Saltbox Labor, Flex Storage, and Space directly from the app.
How to track your packages in the new Saltbox app?How to view inbound packages, get notified when something's ready, and find what you need fast.
How to manage your team in the new Saltbox app?For primary members — how to invite teammates, set their access, and update your roster.
How to view your invoices and billing in the Saltbox app?How to see what's due, download invoice PDFs, and pay your balance.
Saltbox App Launch — Frequently Asked QuestionsEverything you need to know about the new Saltbox App, what's changing, and how to get set up.