The Member Portal (powered by Office RND)
Your guide to the current Saltbox Member Portal, powered by Office RND — covering how to manage your payment details, pay invoices, and troubleshoot billing questions.
By Angelica1 author6 articles
How to add an ACH / Bank Account in the Member Portal?Paying via ACH is a great way to avoid the 2.9% credit card processing fee. To protect your account, a one-time verification step is required before your ACH can be…
How to update my payment method in the Members Portal?Keeping your payment information up to date helps ensure there are no interruptions to your membership. Here's how to manage your payment details in just a few steps.
How to pay my invoice in the Members Portal?Paying your invoice is quick and straightforward through your Member Portal. Here's how to do it in a few easy steps.
What to do if my payment fails?We know a failed payment can be frustrating, and we want to make sure it gets resolved quickly. Here are the most common reasons a payment doesn't go through and…
Is there a way to avoid the processing fee?Discover how switching to ACH bank transfer can eliminate the credit card processing fee from your monthly invoice.
How to book amenities at your Saltbox Location in the Member Portal?A guide to booking conference rooms, content studios, and other spaces available through your Saltbox Member Portal.