The Saltbox App
Everything you need to make the most of your Saltbox membership from your phone or browser — verify your account, unlock doors, book services, track packages, manage your team, view invoices, and get help, all in one place.
By Angelica1 author9 articles
Welcome to the Saltbox AppA quick tour of what the app does, where to find it, and how the mobile and web experiences work together.
Getting started: setting up your accountA step-by-step walkthrough of your first session, from invite email to fully active.
Verifying your identityWhat to expect from the ID and selfie step, why we ask for it, and what happens to your data.
Uploading your Certificate of Insurance (COI)What we need on your COI, how to upload it, and what to do if it's rejected.
Unlocking doors with the Saltbox AppHow to unlock building doors from your phone, how favorites work, and what to do if a door doesn't respond.
Booking servicesHow to request Saltbox Labor, Flex Storage, and Space directly from the app.
Tracking your packagesHow to view inbound packages, get notified when something's ready, and find what you need fast.
Managing your teamFor primary members — how to invite teammates, set their access, and update your roster.
Viewing your invoices and billingHow to see what's due, download invoice PDFs, and pay your balance.